Need expert help? 951-291-1627

Need Expert Help?

logo design web design murrieta temecula riverside
Request a Quote

951-291-1627

Website Maintenance

Because your Website won't magically fix itself

A Lot of Work went into your Website

Don't let this happen!
website maintenance murreita, temecula, riverside
website maintenance cost
Basic
Maintain
Website files & database backup (daily or weekly)
Code patches & updates (Website)
Paid annually $75 month
Complete
Manage
Basic Plan +
Improve page load times (content & code optimizations)
New page copywriting (2 pages/month)
Graphic Design (2 hour project/month)
Address readability & grammar issues (2 pages/month)
Website files & Database backups (daily or weekly)
Code patches & updates (Website)
Code patches & updates (Server)
Monitor admin log-in page access
Deny suspicious IP access attempts (brute-force attacks)
Harden file directories against hacking
Monitor Website file integrity
Paid annually $190 month
Monthly fees reflect a 20% discount from a per-incident fee

Website Maintenance frequently asked questions

  • My secretary's son knows HTML - I can just call him, right?

    HTML has significantly advanced since the days of being the only method to build a Web page. We now have almost as many coding 'flavors' as Baskin-Robbins; HTML5, PHP, CSS3, JavaScript, Ruby, Perl, and on and on. If your employee (or family member) has the skills to WOW Web-savvy visitors, rank the site higher in search results, and harden it against hack attempts, I say ride that train until it derails! If your Website or server crashes as a result, the fix may cost more than a single annual maintenance plan payment.

    Of course you could chose to simply ignore your Website. Just keep in mind, there's no secret sauce - it will not magically update itself, thwart hackers or help the site rank higher within search engine results. Someone has to manage text and optimize images that appear on a page, someone has to update the codebase and someone has to keep the site and hosting environment secure.

  • It's a Website. Just set-it and forget-it, right?

    If your business relies on a delivery vehicle, how often do you schedule maintenance - every month, once a year or never? Not maintaining your Website is kind of like never changing the oil in that truck - when the engine seizes up, a competitor will happily make those missed deliveries to your old customers.

    "Website Maintenance" is not a gimmick service - unless you have mad coding skills and can manage a Web server, this is essential to keeping your online presence functioning AKA making money. Your Website is a 24/7 billboard for your services and products, able to generate substantially more profit than any other type of advertising, and software patches, updates, even the occasional Web server upgrade will keep your Website functioning and secure.

    A Website Maintenance plan can prevent any of the following...

    • Hacked - to spread their messages, prospering underground communities prey on Websites with out-dated code frameworks. After thousands of visitors see the new (and defaced) page, that business brand and credibility is instantly, sometimes permanently, damaged.
    • "Page not found." This standard auto-generated message is displayed when the Web server can't 'find' page content. Most potential customers will simply look elsewhere for that service or product.
    • Search Engine blacklisted - the Website has been flagged by search engines as a security risk, typically due to a non-existent secure socket layer certificate (SSL) or reports of malicious content.

    If any of these issue occur, they are typically corrected within hours instead of days or months.

    Still not convinced? Statistics prove that billions, not millions, of people have mobile access to the Web. If your Website is not properly maintained, chances increase every day of losing potential customers to competitors. Without those customers, you're out of business. So how much is that worth?

  • So what exactly am I paying for?

    Website Maintenance has two components; "Maintain" and "Manage." Maintain covers the back-end security aspects of a Website, such as backups and code updates. Manage primarily covers content, which is the 'message' you want visitors to see.

    • Do you have pages with 'buy-me-now' advertising that is confusing due to grammatical and sentence structure issues? I provide professional copywriting that will establish your legitimacy and make page content easier-to-consume by Humans and search engines.
    • Every page of your Website should do something to convert a reader into a buyer. This typically happens through call-to-action messages. I provide eye-catching graphic design and slogans placed prominently to improve your product and service visibility.
    • Website framework and Web server updates now happen at least twice a month.
    • Was your Website hacked? I provide regular backups (scheduled daily, weekly or monthly) of all Website files and databases to ensure a full restore in under an hour.
    • And a lot more!

    Did you know...software updates and security patches are rolled out to your Web server many times a year, and in most cases these require user input to install. Your Web hosting company is not responsible for installing these updates.

    Choose the best Website Maintenance Plan for your budget and Website so you can get back to managing your employees and customers.

  • Why should I trust you to work on my Website?

    I know what it's like to hire someone based solely on what I'm told, or trusting someone only because they tell me they are a subject-matter expert.

    I earn a client's trust by maintaining some simple policies.

    • I don't use smoke and mirror techno-talk to give the impression a lot of work needs to be done. If you contact me with a problem, I will troubleshoot the issue usually within an hour.
    • Covered in my Privacy Policy, I do not store client log-in credentials. If you hire me to maintain your Website and Web server, I will ask you to create unique log-in credentials. When your Website Maintenance plan expires, I will remind you to delete my account so there's no confusion or finger-pointing if an issue later arises. As an overall rule, you should never share your Website or server log-in credentials with anyone except your Website hosting company - instead create another account with lower privilege settings.
    • No up-selling of other services. I fix the problem immediately and move on.
comments-o linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram